HOW DO I RETURN OR EXCHANGE AN ITEM PURCHASED?
Sales are eligible for return within 7 days. Items must be unused in order to accept return. If any products are damaged when received, please contact us immediately and no later than 2 business days after you have received the item. Shipping fees on returns are unfortunately non-refundable.
WHAT HAPPENS IF THE ITEM I ORDERED IS OUT OF STOCK?
All items are subject to availability. Generally, if an item is showing on our website then it is available to order. However, during busy periods where demand may outweigh the amount of stock we have and we may not be able to fulfill your order.
WHEN WILL MY ORDER BE SHIPPED?
All orders are processed upon receipt. Please allow 1 - 3 business days for processing. Processing and shipping time estimates do not account for holidays or non-business days.
We are not responsible for any lost items during shipping. The Shipping Carrier should be contacted if any packages are lost.
IS MY PRIVACY AND PERSONAL INFO SECURE ON YOUR SITE?
All payments accepted on the site are processed by PayPal, and as such, your information is protected by SSL with an encryption key length of 128 bits (the highest level commercially available).
HOW DO I GET IN CONTACT WITH YOU FOR MORE QUESTIONS?
If you have any additional questions, feel free to send us an e-mail at: firstname.lastname@example.org
HOW DO I USE DISCOUNT CODES IN YOUR SHOP?
Upon adding products to the cart, you can enter a discount code in the input field labeled 'discount code' and then click the 'update total' or 'apply' button.
HOW DO I CHECK THE STATUS OF MY ORDER?
You will receive an order confirmation once your order has been successfully transmitted. In addition, a shipping confirmation e-mail will be sent once your order has been shipped. This confirmation will include the tracking number for your package.
WHAT SHIPPING METHODS DO YOU USE?
USPS, Fedex, UPS
All orders are shipped USPS Priority Mail 2-3 Business Days. All international orders are shipped Priority International Mail . Priority Mail packages typically take 2-3 days to arrive depending on location.